It’s an unfortunate reality in the world of robotics, how misconceptions often overshadow the development and research of such technologies. Where robotics were once tethered to military applications, then adopted the identity of tackling the “dull, dirty, and dangerous” jobs – it’s understandable why small and medium-sized companies don’t see the potential for compatibility in their workflow. The misconception that robotics are limited to these areas, however, have created a delayed embrace from enterprise markets. Robotic solutions are evolving at breakneck speed, and are targeting areas such as customer service, shipping and delivery, hospitality, and so much more – helping define a new era of enterprise robotics.
Two key moments are intersecting right now in the history of robotics. First – robots are increasingly growing in their capabilities, applications, and sophistication. Second – the wide acceptance of robots in the commercial markets have made them commonplace in society, often integrated so seamlessly they can easily be overlooked. This intersection is shaping the relationship between humans and machines that will create new possibilities for enterprise solutions.